Improve patient experience

Deliver reliable telehealth-based care with low latency, high performance, and optimized connectivity to cloud and SaaS based applications.

Mitigate risk and ensure compliance

Facilitate HIPAA, PCI-DSS compliance and protect healthcare workforce, network, application, and sensitive patient data against emerging threats from inside and out.

Simplify operations

Centralize monitoring, visibility, and control to enable zero-touch deployment across all healthcare locations.

Empower your workforce

Provide reliable, secure, and efficient delivery of healthcare data to, from, and between the cloud, data centers, pop-up clinics, hospitals, or home offices.

Future-proof the network and security

Transition smoothly to SASE with a flexible architecture, leveraging services from VMware and a broad ecosystem of third-party solution providers.

Care at the Edge, Wherever That Might Be

This video describes how VMware SD-WAN and VMware Edge Network Intelligence provides secure, proactive network solutions to provide patients with care anywhere, anytime.


Healthcare Use Cases

Telehealth and virtual care

Telehealth has become a must-have option to deliver care. It relies on video conferencing as a virtual connection point between a patient and a care provider. Video conferencing applications require a high level of reliable bandwidth. When a patient requires virtual care or physicians need to discuss patient cases for assessment and diagnosis, quality of service (QoS) is critical. Dropped calls or jitter-heavy connections detract from providing high-quality care. Furthermore, physicians need a secure way to access patient data while delivering virtual care.

Distributed workforce

The healthcare workforce is becoming distributed with the rise in remote workers. Clinicians use virtual desktop infrastructure (VDI) so that they can use technology at the point of care to easily and securely access EMRs. In addition, non-clinical staff working remotely use cloud-based desktops and VDI to get work done. Successful VDI deployments need reliable, optimized connectivity. Remote workers using home broadband face unstable connections due to network issues. Healthcare organizations need a way beyond traditional WAN, VPN, and security solutions to provide the workforce with secure and high-performance access to applications and data whether they are in an office or at home.

Cloud adoption

Moving applications and services to cloud is helping healthcare organizations meet new digital delivery demands of patients and physicians. Organizations turn to cloud-based storage and application delivery to enable clinicians with constant access to EMRs and sharing of high-resolution medical images, resulting in a need for creating and securing network connections across multi-cloud environments. Cloud applications require efficient, optimized access and an infrastructure specifically architected to support them.

Security and compliance

Healthcare organizations must adhere to HIIPA and PCI-DSS requirements. Healthcare workforces accessing corporate network and cloud services from the home or a remote network, and more devices and endpoints connecting to the network, creates a large surface area for attacks and may lead to data breaches and attacks. Healthcare IT needs a way to secure cloud access, home networks, and employee devices, and manage the risk of losing sensitive data.

IoT device management

IoT devices such as MRI machines, infusion pumps, and even light bulbs are part of the network. These devices need to be manually onboarded and are often unmanaged and unmonitored, with IT having no insights into their performance and behavior. IT needs a way to ensure IoT device performance and security.

Remote sites and pop-up clinics

Over the last two years, many healthcare providers had to quickly build pop-up clinics. Pop-up clinics can serve rural or underserved communities or turn arenas into medical sites for disease testing and vaccination. Mergers and acquisitions are a growth strategy for healthcare organizations, meaning that care often shifts to small remote or regional branch offices. These pop-up and remote sites require the same network connectivity and access to critical applications as hospitals and clinic buildings.  Healthcare IT needs a way to integrate these new sites rapidly and provide them a reliable and secure network connection.

Call centers

Call centers are critical to physicians’ offices, medical clinics, chiropractors, dental offices, massage therapy institutes or any of the wide range of businesses in the medical field. Because VoIP and unified communications (UCaaS) are the primary vehicles used by call center agents, call quality is of utmost importance in understanding the patients’ concerns and ensuring patient satisfaction. Jitter, latency, and packet loss can wreak havoc with voice calls and poor connections are detrimental to providing high-quality care.

VMware SD-WAN is a godsend. I think as we consider remote work for our division this should be considered mandatory for optimal business performance.
Tim Swenson, Chief of Staff – Office of the Division Head, MD Anderson Cancer Center

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