Keeping the workforce connected, productive, and agile
Like most leading enterprises, VMware relies on its WAN infrastructure to keep its 30,000+ employees connected, collaborative, and productive all around the world. The foundation of its critical business processes, the WAN, is in a constant state of motion, with IT driving continuous improvement. When existing infrastructure began to show its limitations, VMware realized that strategic changes were required.
“Our traditional WAN architecture was too expensive to maintain,” said Swapnil Hendre, Director of Solutions Engineering and Design at VMware. “All our sites were connected via MPLS, which is about three times more expensive than the Internet circuits. We also faced availability challenges, where some sites had single points of failure.”
The WAN also faced management and agility issues. “Our WAN infrastructure has about 60 sites, and administering them was painful, because we had to manage and maintain them separately,” said Hendre.
Fortunately, VMware’s IT team already had access to a solution right at its fingertips. “We realized that all of these challenges can be addressed by deploying VMware SDWAN,” said Hendre. “Since SD-WAN enabled us to use the Internet as a transport for branch-to-branch communication, we could eliminate the single points of failure associated with our MPLS architecture and take advantage of all the transport methods available to us.”
Migrating to SD-WAN would also enable VMware to take advantage of broadband Internet links for its enterprisegrade WAN, to dramatically reduce costs. “Over a period of time, we could even eliminate MPLS completely, to see a significant cost savings,” said Hendre.
Perhaps best of all, VMware SD-WAN unlocked new levels of business agility and optimized performance, enabling the company to move fast, innovate faster, and stay ahead of competitors.
“QoS can be set up very quickly, and with the VMware SDWAN Orchestrator, we were able to provide single-pane-ofglass management for all our SD-WAN sites across the globe,” said Hendre. “This allowed us to deploy consistent business policies and QoS, as well as consistent business profiles across the enterprise. And it helped manage and maintain our WAN infrastructure much more efficiently.”
Redefining workplace flexibility in a global pandemic
After making significant progress launching its SD-WAN deployment, VMware faced new challenges in early 2020, when the COVID-19 pandemic hit. The company had to move fast to accelerate its support for a hybrid work from home initiative.
Initially, KLM was not seeking internet circuits as a way to augment its existing business infrastructure. Its primary objective was to maximize the existing bandwidth it was currently using with MPLS. As part of its due diligence, KLM evaluated many solutions that claimed the ability to optimize available circuits, such as WAN optimization technology, but none were able to deliver on their promises.